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Privacy Policy

The company Castor d.o.o. (hereinafter referred to as MemberBeat) is the publisher of the website www.memberbeat.com.

At MemberBeat, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information.

Confidentiality Statement

These rules determine and regulate how the MemberBeat uses and protects all personal data that visitors to the website www.memberbeat.com provide when using the website www.memberbeat.com.

A personal data is any data relating to a visitor and/or customer whose identity is determined or can be determined; a visitor whose identity can be determined is a person who can be identified directly or indirectly, especially with the help of identifiers such as name, identification number, location data, online identifier, or with the help of one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that individual.

Processing of personal data means any operation or set of operations performed on personal data or sets of personal data, whether by automated or non-automated means such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Before visitors to the website www.memberbeat.com enter their personal data (name, surname, email address, contact phone) for the purpose of purchase, receiving newsletters, or making any inquiry, the MemberBeat has enabled the visitor and/or customer to be informed about all necessary data related to the protection of personal data, and to confirm their consent to the use of their personal data for the purpose explicitly stated. It is also possible to unsubscribe at any time, but it should be noted that the data processed before the unsubscription was processed lawfully.

The MemberBeat guarantees that all personal data of visitors are used only for the purposes stated before expressing consent, and that they are not provided to any third parties, and that all employees of the MemberBeat who have access to the provided personal data act in accordance with legal obligations regarding the lawful processing of the provided data.

If a visitor to the website has any inquiries regarding the protection of personal data, they can contact by mail or email at the contact addresses available on the website.

www.memberbeat.com uses cookies that are transparently explained to the visitor and/or customer and consent is requested for them.

Notifications under Article 13 of the GDPR

1. General Information: These notifications are part of the obligation of CASTOR d.o.o., Dugi Vrh 25, Varazdin Breg, 42204 Turcin, in accordance with Article 13 of the General Data Protection Regulation (hereinafter: GDPR).

2. Data Controller: CASTOR d.o.o., Dugi Vrh 25, 42204 Turcin, Croatia, PIN: 65422973876, e-mail: contact@memberbeat.com.

3. Data Protection Officer: data.protection.officer@memberbeat.com

4. Legal Basis and Purpose of Processing: The legal basis for the processing of personal data is the Consumer Protection Act (conclusion of distance contracts), and consent in relation to marketing services. The personal data we collect are: name and surname, and contact details (email address, phone number).

5. Data Recipients: The data controller will not provide personal data to third parties except to competent state authorities within the scope of their legally defined jurisdiction, provided that they request a written and reasoned order for the provision of personal data. The same request for proof of legitimate legal interest will be required by the data controller from any other entity requesting the provision of personal data.

6. Transfer to Third Countries: The data controller will not transfer personal data outside the Republic of Croatia.

7. Retention Period: Personal data collected based on a concluded distance contract are processed until all contractual obligations are duly fulfilled or until the resolution of disputes for the collection of claims arising from the same. The processing of personal data based on consent lasts until the withdrawal of consent.

8. Rights of the Data Subject:

a) Right to Rectification: If we process your personal data that is incomplete or inaccurate, you can request us to correct or complete it at any time.

b) Right of Access: You have the right to obtain confirmation as to whether or not we are processing your personal data, and where that is the case, under the conditions of Article 15 of the GDPR, you can request access to that data.

c) Right to Erasure: You can request the deletion of your personal data if we have processed it unlawfully or if such processing constitutes a disproportionate intrusion into your protected interests.

d) Right to Restriction of Processing: You can request us to restrict the distribution of your data:

- if you contest the accuracy of the data during a period that allows us to verify the accuracy of that data

- if the data processing was unlawful, but you refuse deletion and instead request restriction of use

- if we no longer need the data for the intended purposes, but you still need it to establish legal claims, or

- if you have objected to the distribution of that data

e) Right to Object to Processing: To the extent that your personal data is processed for direct marketing purposes, you have the right to object to such processing at any time, particularly to profiling.

f) Right to Lodge a Complaint with a Supervisory Authority: If you believe that we have violated Croatian or European data protection regulations while processing your data, please contact us to clarify any questions. You also have the right to lodge a complaint with the competent supervisory authority.

g) Exercising Rights: If you wish to exercise any of the aforementioned rights, please contact us using our contact details provided in point 1 of this Statement.

h) Identity Verification: In case of doubt, we may request additional information to verify your identity. This serves to protect your rights and privacy.

i) Abuse of Rights: If you exercise any of the aforementioned rights too frequently and with an apparent intention of abuse, we may charge an administrative fee or refuse to process your request.

9. Obligation to Provide Personal Data: The processing of data under point 4 is based on the conclusion of a remote contract (name, surname, and contact details (email address, phone number)). If you do not provide the requested data, we will not be able to conclude a contract with you. The provision of personal data is based on consent, and if you do not provide them, we will not be able to provide you with marketing content.

10. Automated Decision-Making: We hereby inform you that we store your personal data and data on completed purchases based on your consent for further processing for marketing purposes, all to deliver offers of various services tailored to your interests. The processing is done solely for marketing purposes, and we do not consider such processing to pose a high risk to the protection of your privacy.

Information We Collect

We collect personal information that you provide to us such as your name, email address, and contact phone when you submit a contact form or sign up for our newsletter. We also collect information about your visit to our website, including your IP address, browser type, and the pages you visit.

Use of Information

We use the information we collect to provide you with our services, respond to your inquiries, and send you marketing communications. We may also use your information to improve our website and to comply with legal obligations.

Protection of Information

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures such as SSL encryption to protect your data during transmission.

Disclosure of Information

We do not share your personal information with third parties except as required by law or as necessary to provide our services. We may share your information with our trusted partners who assist us in operating our website or providing our services.

Cookies

We use cookies and other similar technologies to collect information about your visit to our website. You may disable cookies in your browser settings, but please note that some features of our website may not function properly without cookies.

Your Rights

You have the right to access, update, and delete your personal information. You may also object to our use of your personal information for marketing purposes. If you wish to exercise any of these rights, please contact us using the information below.

Updates to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at contact@memberbeat.com.

Mailing Address
Castor d.o.o.
Varazdin Breg, Dugi Vrh 25
42204 Turcin
Croatia

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